FREQUENTLY ASKED QUESTIONS
Do I have to pay anything more than the mêsly fee?
No.
When you hire our services, we develop your website in a personalized way, according to your needs, at no extra charge.
The website contract is valid for 1 ano. After this period, you can cancel at any time.
What does website maintenance mean?
Website maintenance, which is included in all plans, means that we will be constantly monitoring and adjusting settings on your website so that it is always functional and error-free.
What are these acronyms that are included in the plan?
Development: Programming and creation of the site according to the client’s needs.
Hosting: Online storage service that makes it possible to publish a website and its files on a server, in order to make it available and accessible to the entire web.
Daily Backup: We copy all your website’s data and files to the cloud on a daily basis.
Anti-Hack Protection: A set of measures designed to keep your site secure and prevent hacking and data theft.
Administrative Panel: The client has access to an intuitive panel to view and carry out some tasks related to the site.
Guaranteed Maintenance: A service designed to keep your site up and running and error-free.
SSL: Stands for Secure Sockets Layer, a type of digital security that allows encrypted communication between a website and a browser. The aim of SSL/TLS is to secure the transmission of sensitive information such as personal, payment or login data.
SSDs: They replace traditional mechanical hard drives using flash-based memory, i.e. much faster, optimizing their performance.
CDN: (Content Delivery Network) is a group of geographically distributed servers that speed up the delivery of web content, bringing it closer to where users are.
SEO: This is a set of techniques aimed at positioning one or more landing pages among the best results in search engines.
Do the websites have an administrative panel?
Yes, in all plans the websites have an administrative panel, so that the clients themselves can monitor sales, subscriptions, bookings, etc., and make changes if they wish, such as uploading products, projects and the like.
What is not included in the plan?
Product registration and portfolios are not included in the package and are paid for separately. However, the client himself can register easily and intuitively via his administrative panel whenever he wishes, free of charge.
Once the client has approved the website, any additional changes will be charged according to the complexity of the change. Access our price simulation by clicking here.
Can I change my plan after the contract?
If you want to upgrade your plan, just contact us and we’ll make the changes to your website. The contract will be renewed and is valid for 1 ano from the date of the upgrade.
Downgrading is not possible and you will need to contract a new plan.
How are the mêsly payments made?
Payments are billed every mês directly to your credit card.
Why choose Ronza over another agency or freelancer?
We’ve been in business since 2010 and we’ve never stopped. We are always evolving and updating to offer you only the best.
We’ve invested millions of dollars in paid traffic, created dozens of websites and social media profiles and helped create companies with million-dollar revenues.
We are a highly qualified team committed to the results and satisfaction of our clients. We use modern and reliable tools that optimize your business’s presence in the digital environment.
We are certified by Google and Meta, the company responsible for Facebook, Instagram and WhatsApp.
Unlike other agencies and freelancers who opt for cheaper technologies to increase their own profits, we opt for the premium technologies that large companies use, such as coca-cola, snapchat, spotify, philips, among others.
We have extensive experience in the market and focus on our clients’ satisfaction and results.
How do I cancel my plan?
After one ano of the contract, simply contact us and we’ll cancel it for you without any bureaucracy. Simple and quick as it should be.
Still have questions? Click here.
If you still have any questions, just contact us via whatsapp by clicking here.
